Working with the Red Cross to combat homelessness among veterans


By Mary Brant, Regional Communications Manager

Ruth Longenecker is a retired Navy nurse and the daughter of World War II veterans – her mother an Army nurse, her father a Navy pilot. Her parents modeled the importance of service to country and giving back to the community with their words and deeds. Ruth’s mother, Margaret, was a 50-year volunteer with the Red Cross and the first to teach CPR using Resusci Annie, the original CPR doll used to train emergency workers and the public.

Ruth has fond memories accompanying her brother to their mother’s First Aid classes and volunteering as practice patients. They thought it was fun to be bandaged from head to toe and cared for by class participants.

Throughout her active military career, Ruth continued to volunteer with the Red Cross teaching CPR and Healthy Pregnancy/Healthy Baby classes on the bases where she was stationed. After retiring, she moved to Bath, Maine, to be closer to her brother.

In Maine, she tackled a new Red Cross role with Service to the Armed Forces (SAF). Ruth is passionate about helping veterans who are experiencing homelessness. SAF helps military members and their families prepare for, cope with and respond to the challenges of military service from enlistment through retirement.

Roughly 40,000 veterans are without shelter in the U.S. on any given night – a statistic Ruth finds unacceptable. The leading causes of veteran homelessness include: post-traumatic stress disorder, unemployment, social isolation and substance abuse – all of which make it more challenging to get this population the help they need.

Ruth shares one recent experience while working with one such veteran experiencing homelessness.

“I received a call from a young veteran on his way to a specific town in Maine,” said Ruth. “When I asked him why that particular town he said, ‘My mom died there about two weeks ago, and I feel a connection to it.’”

She told him that she would work with him to arrange transportation and establish a support network when he arrived, but then the conversation just stopped. Two days later Ruth’s phone rang. It was the young veteran calling back with an update: he had made it to the town and, purely by chance, ran into an old friend from high school who offered to put him up for a few days.

Each new call brings a different challenge, question or personal situation. Ruth says each caller is on their own unique journey and she is so thankful she’s there to help.

“The Red Cross is a resource for all active–duty service members as well as retirees, veterans and their family members,” said Ruth. “If we can’t help the individual on the other end of the line, we can offer them a warm hand off to other agencies, but we will help in whatever way we can to make sure they have the resources they need.”

How do these calls reach Red Cross SAF volunteers like Ruth?

The Red Cross Hero Care Network refers service members seeking help. The network provides emergency communications and critical services to military members and their families all over the world seven days a week, 24 hours a day, 365 days a year.

What would Ruth tell other military members, veterans or their family members looking for a place to share their talents and life experience?

“I am blessed, at this point in my life, to be a volunteer with Red Cross Service to the Armed Forces. Volunteering with the Red Cross you are truly part of a team, just like when I was in the Navy,” said Ruth. “Our leadership team is awesome! It is a privilege to work with our active duty, veterans and their families and to share their journeys when help and support is needed. We are all a part of the same family.”

If you’d like more information about the Hero Care Network – or becoming a Red Cross Service to the Armed Forces volunteer, visit: https://www.redcross.org/about-us/our-work/military-families.html.

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